Wednesday: 8:00 AM – 5:00 PM
310 N Wilmot Rd # 210, Tucson, AZ 85711

Our Staff

Dr. Alana Kent, Au.D.

Doctor of Audiology

Bio coming soon!

Dr. Alana Kent, Au.D.

Krystle Kraft, HIS

Hearing Instrument Specialist

Krystle is a native Tucsonan. She received her Bachelors of Science in Speech, Language and Hearing Sciences from the University of Arizona in 2013. Ms. Kraft is a licensed Hearing Instrument Specialist in the State of Arizona. She specializes in complete hearing evaluations, aural rehabilitation, hearing instrument fitting and family counseling on hearing loss. Ms. Kraft enjoys interacting with her patients and educating them on how hearing devices can help not only improve their lives, but the lives of their family and friends.

Krystle Kraft, HIS

Lydia Ortiz

Patient Service Coordinator

Hello I my name is Lydia. A little about myself I was born and raised in Tucson. I went to a Rincon High school, received my Associates in Criminal Justice but never pursued Criminal justice because my heart is in the medical field. I have been in the medical field for about 15 years and as a Patient service coordinator for about 5. I Love working and having interactions with people therefore I love what I do.

Lydia Ortiz

Customer Reviews

The staff at Soundpoint Hearing is the best. They are friendly and very knowledgeable about your hearing needs and equipment. I only gave them 5 stars because there are not six.

Mitchell oomens, on Google+

Always on time for appointments, friendly helpful reception (Lily) and wonderful hearing aid assistance, advice and evaluation (Krystal)

mercurydonnao, on Google+

The people there are great and I couldn't be more pleased with the Starky "MUSE" hearing aids. It's uncanny what those devices and the personnel there can do to improve ones hearing.

Richard Bruns, on Google+

Soundpoint Audiology provided me with outstanding service. My previous experience with hearing aids has been with the VA's services that do not compare to the level of testing provided by Soundpoint. The staff are pleasant and professional and you can expect excellent follow-up.

Thomas Dameron, on Google+

After wearing hearing aids for 15 years from 5 different providers, I have finally found my audiology home at the Wilmot Road office. The staff is courteous, professional and efficient. Krystle Kraft, my Audiologist, is caring and understanding of her patients needs as she wears a hearing aid herself. She...

John Fralc, on Google+

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